These General Terms and Conditions (the "Conditions") govern the terms and conditions of sale of products marketed by ATI srl ("products").
All contracts for the sale of products from ATI srl to third parties (the "Customer") are governed by these Terms of Sale, which form an integral and essential part of any proposal, order and order confirmation of purchase of the Products.
The conditions of sale apply to your order are those in force on the date of the order.
1. Products: prices and features
Unless otherwise indicated, all prices are quoted in Euros and are exclusive of VAT (i.e. - will be applied at the rate applying at the time of shipment). The prices of products from time to time published by ATI srl cancel and replace the previous ones and are subject to availability of products. ATI srl We reserve the right to confirm or modify the prices of products posted on its website at the time of confirmation of the customer.
The technical and operational characteristics relating to the Products published by ATI srl are those submitted by their respective manufacturers. ATI srl It assumes no responsibility regarding the accuracy and completeness of such information. Unless otherwise indicated, any manuals and software related to the imported products may be in English. Product images are indicative and not binding.
The Products are not provided in evidence. Despite ATI srl operators may provide guidance on the characteristics of products, the customer is responsible for choosing the products ordered and the compliance and conformity with the specifications set by each manufacturer for your needs.
If not specified otherwise, refurbished computers are not equipped with accessories such as keyboards, mice, various cables.
Not all personal computers and laptops have the operating system, only when it is specified are supplied with the original license. ATI srl It complies with all the rules in force for copyright and want to keep the line of legality. Other information: http://www.microsoft.com/italy/softwareoriginale/default.mspx. If the operating system is open source, there are no restrictions on the license.
2. Orders - Billing
All orders d 'purchase of products sent at ATI srl They should be complete in their entirety and must contain all the elements necessary for the proper identification of products ordered. Each order for products sent to ATI srl It constitutes a contract proposal to the customer and, therefore, will be binding on ATI srl only if confirmed for the same acceptance. The order by ATI Srl, equivalent to confirmation and acceptance thereof.
ATI srl We reserve the right to cancel orders if is unpaid after 3 days from date of order. In case of failure to execute the order by ATI srl (If the same is due to unavailability of the products ordered by the customer), ATI srl We will soon inform the Client, refund amounts, if one has already paid for the provision has not performed. In this case the customer is not entitled to any reimbursement or indemnity or compensation.
The tax records relating to the Products ordered will be issued by ATI srl at the time of shipment of the Products to Customer.
3. Delivery of Products and payments
The delivery times indicated by ATI srl refer to these products at its stores or in those of the manufacturer, despite being carefully evaluated, they are not binding for ATI Srl, which can then confirm or change, depending on your actual needs. Any delay in delivery of less than 15 (fifteen) days shall not entitle the customer to refuse delivery of the Products, or to claim damages or compensation whatsoever.
Unless otherwise explicitly stated by ATI srl, delivery means to the street level. Upon delivery of the goods by the courier, the customer is required to check:
- That the number of packages is as specified in the invoice and the bulletin of the carrier's delivery;
- The packaging is not damaged, or otherwise altered.
The existence of damage or the mismatch in the number of packages must be immediately reported to the carrier using a special notation on the delivery note. It is understood that in case of not contesting the customer accepts the goods given to him. The goods travel at risk and peril of the recipient even if sold freight collect. The transport risks are insured. Any problems with the integrity, correspondence or completeness of the products received must be reported within 24 hours after delivery by sending an email from the contact page.
If you fail to collect within 5 working days of the material in storage at the warehouses of the courier for the inability to deliver to the address specified by the customer, the d 'purchase order will be automatically canceled and the customer has to pay the cost of return that can amount to 20% of the value of the goods. If the Customer manifested the will to receive the package again, will be entirely dependent on him shipping charges (return because those stocks and those of new shipment).
ATI srl It has the right to make delivery of Products (even on the same order) in several successive deliveries. Conditions and terms of delivery details will be agreed between the customer and ATI srl and accepted in writing by ATI srl. The payment by the customer will have to be anticipated and can be made through:
- Through PayPal secure server. In this case I am not allowed changes of address.
PayPal lets you pay, send money and accepting payments without sharing your card details.
How it works: After you have logged in and you have added the desired products to the shopping cart click on the "Checkout" and select the payment method "PayPal", you will be redirected to the secure PayPal payment page. Please login with your PayPal credentials, otherwise click on "Create an account" and follow the onscreen instructions. Once confirmed the payment your parcel will be delivered on schedule.
- Bank transfer in advance to the coordinates given below:
Current account payable to ATI srl
- Credit Card on Unicredit Pagonline platform
If you choose the mode of payment by credit card, you will be redirected on Unicredit Pagonline platform, which make the payment with encrypted SSL secure transaction.
You can complete your payment with the circuit credit cards: Maestro, Visa, Visa Electron, Mastercard,
In cases d 'purchase of goods with this method of payment, the charge on the credit card takes place simultaneously with completion of the order, directly on the bank's server.
At no time during the purchase procedure ATI Srl is able to hear and to store information about the buyer's credit card, sent via secure connection directly to the bank that handles the transaction.
4. Delivery method
Currently accepts orders for shipments worldwide, please request a quote and we will send the related costs.
The Berolina products can not be sold by ATI Srl outside the Italian territory, for all other products, the shipments will be made by express courier Bartolini or DHL Delivery within 48/96 hours from date of shipment of the goods. For all orders corresponds a traking number of Bartolini or DHL which will be sent to you by e-mail when the goods are shipped and will give you the ability to monitor in real time your goods.
ATI Srl reserves the right to change the courier indicated, no need to send any communication, to suit your needs.
ATI Srl gives the opportunity to its customers to activate their trusted courier, this option is not applicable for all product in the "Data cartridges" section. In case the customer decides to use your own courier, the same can be activated for the withdrawal, after 24 working hours after the conclusion of the order. In case of payment by bank transfer, the customer must wait for written communication, by ATI Srl, which will authorize the withdrawal, following receipt of payment.
5. Warranties on Products
The customer is obliged to inform ATI srl about any product defects; the return of defective products will be borne by the buyer.
- All new products sold by ATI srl They are covered by the manufacturer's standard warranty.
- All consumables Berolina (inkjet cartridges, toner) have warranty on the product life due to manufacturing defects. This warranty does not apply to products which:
(A) have been refilled, remanufactured or tampered with in any way;
(B) experience problems resulting from incorrect use, improper storage or operations that do not fall within the published environmental specifications for the print product
(C) show signs of wear due to normal use.
- For all products used, the duration of the guarantee provided by ATI srl changes from one product to another and it is written in each single product, varies from a minimum of 14 days to a maximum of 12 months. In any case, to know the duration of the warranty you must always read the TERMS written for each individual product.
- All returns (which to be perfectly intact and without signs of wear and accompanied by original packaging) must be authorized by Customer Service ATI srl who will issue a Return Authorization number (RMA). Upon receipt of the RMA (Return Merchandise Authorization = Return Authorization), which will be sent exclusively in electronic format to the customer via e-mail address that has been indicated at the time of registration, the customer can return the product to the following address :
The Notice of Withdrawal may alternatively be sent - within the same period of withdrawal as mentioned above - also by e-mail at the following address: firstname.lastname@example.org The Withdrawal Notice must specify the intention to withdraw from the purchase and the product or products for which it intends to exercise the right of withdrawal.
Following the proper exercise of the right of withdrawal, as outlined in Article. 52 et seq. of the Consumer Code as indicated above, ATI Srl will forward to the Consumer, through E-MAIL Number of Practice.
This number will be indicated by the Consumer upon return of the / the product / s (the "Refund"). The Return of / the product / s shall take place within 14 (fourteen) days from the date on which the consumer has communicated its decision to want to withdraw pursuant to art. 52 of the Consumer Code just mentioned.
The above deadline will be met if the consumer sends back or the return / the Goods / or the subject of withdrawal before the 14 day deadline. ATI Srl recalls that the transport costs for return of the / the product / the object of withdrawal shall be borne by the consumer and that the Restitution is under the full responsibility of the consumer himself.
ATI Srl also points to its Consumers, before the Restitution, to check that the / the product / the object of withdrawal is / are intact / and in the normal state of preservation, inserted in the original package, complete in all its parts (including packaging and ancillary documents).
Such lapses right in the case in which as returned is not intact, that is, by way of example and not of limitation, in the following conditions:
• lack, alteration or damage to the original packaging;
• absence of the main elements of the product or accessories;
• damage to the product;
• custom product for the consumer and not otherwise sold;
• audiovisual products or sealed software and then opened by the consumer.
If the right of withdrawal has been properly exercised in accordance with Articles. 52 et seq., ATI Srl will reimburse the Consumer the full amount paid, except for expenses Delivery within 14 (fourteen) days from the day he was informed of the decision of the consumer to withdraw from the Purchase Agreement.
ATI Srl, pursuant to art. 56 of the Consumer Code, as amended by Legislative Decree n. 21/2014, reserves the right to withhold the reimbursement until he has received the products.
Subject to any applicable mandatory provisions of law for the protection of consumers (as defined under article 1 letter b) of Legislative Decree 22 May 1999 n. 185), any dispute related to these Terms of Sale, will be under the exclusive jurisdiction of the Court of Novara. Pursuant to and for the purposes of Articles 1341 and 1342 of the Civil Code, the Customer declares to have carefully read and understood and to accept specifically all the clauses of the General Conditions of Sale ATI srl